Terms

Terms of Service

Last updated: 23/06/2026

Welcome to Kyle Sandilands Live.

These Terms of Service govern your access to and use of the Kyle Sandilands Live website, streaming service, apps, video and audio content, community features, live call-in features, and any related services we provide.

By creating an account, purchasing a subscription, accessing our content, using our website or apps, or otherwise using the service, you agree to these Terms.

If you do not agree to these Terms, you must not use the service.

1. Who we are

Kyle Sandilands Live is operated by Kyle Sandilands Live Pty Ltd, trading as Kyle Sandilands Live.

In these Terms, “Kyle Sandilands Live”, “KSL”, “we”, “us” and “our” means Kyle Sandilands Live Pty Ltd, its related bodies corporate, officers, employees, contractors, presenters, producers, agents and authorised representatives.

“You” and “your” means the person who accesses or uses the service.

2. The service

Kyle Sandilands Live is a subscription-based entertainment and media service that may include live video streams, live audio streams, on-demand video, on-demand audio, behind-the-scenes content, community features, live call-in functionality, competitions, offers, merchandise, written material, links, downloads, apps and other content.

The service may be accessed through our website, mobile apps, TV apps, desktop apps and other platforms we make available from time to time.

We may add, remove, suspend, change or update any part of the service at any time, including content, features, availability, pricing, packages, show format, live stream times, presenters, segments and on-demand archives.

3. Eligibility and age requirements

You must be at least 18 years old to create an account, purchase a subscription or use the service.

Kyle Sandilands Live may include coarse language, adult themes, humour, opinions, live and unscripted content, viewer calls, references to sexual topics, news, current affairs, alcohol, gambling, controversial topics or other material that may not be suitable for children.

By using the service, you confirm that you are at least 18 years old and legally able to enter into these Terms.

You are responsible for making sure that anyone who accesses the service through your account or device is permitted to do so.

4. Accounts

To access some or all parts of the service, you may need to create an account and provide information such as your name, email address, payment details and other information reasonably required to operate your account.

You agree that all information you provide to us is accurate, current and complete.

You are responsible for keeping your login details confidential. You are responsible for all activity that occurs under your account, whether or not you authorised it.

You must notify us immediately if you believe your account has been accessed without your permission.

We may suspend, restrict or terminate your account if we reasonably believe that you have breached these Terms, misused the service, shared your account improperly, engaged in unlawful conduct, or created a risk to us, other users, our partners, our systems or our content.

5. Subscriptions, purchases and billing

Kyle Sandilands Live may offer access to content through paid subscriptions, one-off purchases, pay-per-view access, rental access, free trials, promotional offers or other payment models.

The price, inclusions, billing frequency and renewal terms for your selected plan will be shown to you before purchase.

By purchasing a subscription or other paid product, you authorise us and/or our payment processor to charge your nominated payment method for the applicable fees, taxes and other charges.

Unless otherwise stated, subscriptions automatically renew at the end of each billing period until cancelled.

You are responsible for cancelling your subscription before the next billing date if you do not want to be charged for the next billing period.

You can manage or cancel your subscription through your account settings, the relevant app store, or the platform through which you subscribed.

If you subscribed through Apple, Google, Roku, Amazon, another app store, or another third-party platform, billing, cancellation and refunds may be handled by that platform under its own terms.

6. Cancellations and refunds

You may cancel your subscription at any time.

Cancellation will stop future billing, but it may not automatically entitle you to a refund for amounts already paid, unless required by law or expressly stated in the offer you purchased.

Your access will generally continue until the end of your current paid billing period unless we tell you otherwise.

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified.

If the service fails to meet a consumer guarantee under the Australian Consumer Law, you may be entitled to a remedy, which may include a refund, replacement, resupply or other remedy depending on the circumstances.

We do not provide refunds for change of mind, failure to cancel before renewal, forgetting to use the service, lack of interest in particular content, or your device or internet connection not meeting the technical requirements, except where required by law.

7. Free trials and promotional offers

We may offer free trials, discounted pricing, promotional codes or other special offers.

Eligibility for these offers is determined by us and may be limited to new customers, specific locations, certain devices, particular platforms or a fixed promotional period.

Unless otherwise stated, if you sign up for a free trial or discounted offer, your subscription may automatically convert to a paid subscription at the end of the trial or promotional period.

You are responsible for cancelling before the trial or promotional period ends if you do not wish to be charged.

We may modify, withdraw or cancel any offer at any time, subject to applicable law.

8. Content availability

We aim to provide a high-quality live and on-demand service, but we do not guarantee that any particular program, episode, segment, live stream, replay, archive, guest, presenter, feature or piece of content will always be available.

Content availability may change due to licensing restrictions, technical issues, legal reasons, platform requirements, editorial decisions, rights clearances, music rights, guest approvals, production issues or other reasons.

Live content may be delayed, edited, interrupted, cancelled, removed, restricted or made unavailable without notice.

On-demand content may be edited, removed, replaced or made unavailable at any time.

9. Streaming quality and technical requirements

The quality of your stream may depend on your internet connection, device, location, bandwidth, browser, app version, operating system, network conditions and other technical factors outside our control.

We do not guarantee that the service will be uninterrupted, error-free, available at all times, or available on every device.

You are responsible for ensuring that you have a suitable device, internet connection, software, browser and data allowance to access the service.

Your internet provider or mobile provider may charge you data or usage fees.

10. Personal, non-commercial use only

We grant you a limited, revocable, non-exclusive, non-transferable licence to access and view the service for your own personal, private and non-commercial use.

You must not:

(a) copy, record, download, reproduce, distribute, publicly perform, communicate, rebroadcast, restream, upload, sell, license, exploit or share any part of the service or content;

(b) screen the service in a commercial venue or public setting without our written permission;

(d) share your login details or subscription access with anyone outside your household;

(e) bypass, disable, interfere with or circumvent any security, payment, access control, geo-blocking, digital rights management or anti-piracy feature;

(f) use screen recording, stream ripping, automated capture, scraping, bots or similar tools;

(g) edit, remix, republish or create derivative works from our content without our written permission;

(h) use our content in a way that suggests endorsement, sponsorship or association without our permission.

Any unauthorised copying, sharing, restreaming, recording or distribution of Kyle Sandilands Live content may result in immediate account termination and may expose you to legal action.

11. Account sharing and misuse

Your subscription is for your personal use only.

You must not share, sell, transfer, sublicense, lend or otherwise make your account available to others.

We may use technical measures to detect unusual account activity, excessive concurrent streams, credential sharing, unauthorised access or other misuse.

We may suspend or terminate accounts that we reasonably believe are being shared, misused or used in breach of these Terms.

12. Live call-ins, viewer participation and user submissions

The service may allow viewers or subscribers to submit comments, questions, messages, audio, video, images, stories, feedback, competition entries, live call-ins or other material.

By submitting material or participating in a call, video call, chat, comment, community feature, competition, segment or other interactive feature, you give us permission to use, record, edit, reproduce, publish, broadcast, stream, communicate, distribute, promote and otherwise exploit your name, voice, image, likeness, handle, location, comments and submitted material in connection with Kyle Sandilands Live and related content, including live broadcasts, replays, clips, social media, promotional material and on-demand content.

You acknowledge that live participation may be recorded and may be used by us without further approval or payment to you.

You must only submit material that you own or have permission to provide.

You must not submit material that is unlawful, defamatory, misleading, abusive, threatening, discriminatory, hateful, obscene, sexually explicit, invasive of privacy, confidential, infringing, harassing, spam, malicious, or otherwise inappropriate.

We may moderate, edit, remove, refuse, block or report user submissions at our discretion.

Submitting material does not guarantee that it will be used, broadcast, published or responded to.

13. Community rules

If the service includes comments, chats, forums, member groups, direct messages or other community features, you agree to participate respectfully.

You must not:

(a) harass, bully, threaten, abuse, intimidate or impersonate others;

(b) post hateful, discriminatory, sexually explicit, violent, defamatory, misleading or unlawful material;

(d) spam, advertise, solicit, promote your business or post irrelevant links without permission;

(e) interfere with other users’ enjoyment of the service;

(f) encourage unlawful conduct;

(g) attempt to manipulate competitions, polls, voting, giveaways or platform features.

We may remove content, restrict community access, suspend accounts or terminate accounts if we reasonably believe these rules have been breached.

14. Competitions, giveaways and promotions

From time to time, Kyle Sandilands Live may run competitions, giveaways, offers or promotions.

These may be subject to separate terms and conditions, eligibility rules and entry requirements.

If there is any inconsistency between these Terms and the specific terms for a competition, giveaway, offer or promotion, the specific terms will apply to that promotion.

15. Intellectual property

All rights, title and interest in the service and content belong to us or our licensors.

This includes all video, audio, show formats, segments, graphics, logos, names, trademarks, scripts, text, images, designs, software, interfaces, code, clips, promotional material and other content.

Nothing in these Terms gives you ownership of any intellectual property in the service or content.

You must not use the names, logos, branding, likenesses, show titles, clips or other intellectual property of Kyle Sandilands Live, Kyle Sandilands, King Kyle or associated entities without written permission, except as permitted by law.

16. Third-party services and platforms

The service may rely on or link to third-party services, including payment processors, app stores, streaming technology providers, analytics providers, social media platforms, email providers, support tools and other technology partners.

We are not responsible for third-party websites, platforms, services, terms, policies, outages, actions, omissions or charges.

Your use of third-party platforms may be subject to their own terms and conditions.

17. Privacy

We collect, use, store and disclose personal information in accordance with our Privacy Policy.

Our Privacy Policy is available here: www.kslive.com.au/privacy

By using the service, you agree that we may handle your personal information in accordance with our Privacy Policy.

You acknowledge that we may need to collect and use certain information to provide the service, process payments, manage accounts, communicate with you, provide support, improve the service, detect fraud, enforce these Terms and comply with legal obligations.

18. Marketing communications

By creating an account or using the service, you may receive service-related communications from us, including account notices, billing notices, password resets, security alerts, subscription updates, customer support messages and important service announcements.

Where permitted by law, we may also send you marketing communications about

Kyle Sandilands Live, related products, offers, events, merchandise, partners or promotions.

You can unsubscribe from marketing emails by using the unsubscribe link in those emails. You may still receive important service-related communications.

19. Prohibited conduct

You must not use the service to:

(a) break the law;

(b) infringe anyone’s rights;

(d) interfere with the security, operation or integrity of the service;

(e) scrape, crawl, harvest or extract data from the service;

(f) attempt to access accounts, systems, data or content without permission;

(g) use bots, scripts, automation or other tools to manipulate the service;

(h) misrepresent your identity or affiliation;

(i) engage in fraud, chargeback abuse or payment misuse;

(j) attempt to reverse engineer, decompile or copy any software used in the service;

(k) use the service in a way that damages or may damage our reputation, systems, commercial relationships, content rights or other users.

20. Suspension and termination

We may suspend, restrict or terminate your access to the service if we reasonably believe that:

(a) you have breached these Terms;

(b) your account has been misused or accessed without authorisation;

(d) you have shared, copied, recorded, restreamed or distributed our content without permission;

(e) we are required to do so by law, a regulator, a court, a rights holder, a platform provider or a payment provider;

(f) continuing to provide access would create legal, security, operational, commercial or reputational risk.

You may stop using the service at any time and may cancel your subscription in accordance with these Terms.

Termination of your account does not affect any rights or obligations that have already accrued.

21. Copyright complaints

If you believe that material available through the service infringes your copyright, please contact us at:

Copyright contact: info@kslive.com.au
Address: 2 McManus Street McMahons Point NSW 2060 Australia

Please include:

(a) your name and contact details;

(b) details of the copyrighted work you claim has been infringed;

(d) a statement that you believe in good faith that the use is not authorised by the

(e) a statement that the information you have provided is accurate and that you are the copyright owner or authorised to act on behalf of the copyright owner.

We may remove or disable access to material where appropriate.

22. Disclaimers

To the maximum extent permitted by law, the service is provided on an “as is” and “as available” basis.

We do not guarantee that the service will be uninterrupted, secure, error-free, virus-free, available at all times, or compatible with every device, app, browser or operating system.

We do not guarantee that any particular content, presenter, guest, segment, feature, show time, archive, stream quality or platform will be available.

The views, comments and opinions expressed by presenters, guests, callers, users or contributors are their own and do not necessarily represent the views of Kyle Sandilands Live.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded, restricted or modified under applicable law.

23. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive loss or damage, including loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, reputational damage or loss arising from your use of, or inability to use, the service.

To the maximum extent permitted by law, our total liability to you for all claims arising out of or in connection with the service or these Terms is limited to the amount you paid to us for the service in the three months before the claim arose.

This limitation does not apply to liability that cannot be excluded or limited under applicable law.

24. Indemnity

You agree to indemnify us against any loss, damage, liability, claim, cost or expense, including reasonable legal costs, arising from:

(a) your breach of these Terms;

(b) your misuse of the service;

(d) your infringement of any third-party rights;

(e) your unlawful, fraudulent or negligent conduct.

25. Changes to the service and these Terms

We may update these Terms from time to time.

If we make material changes, we will take reasonable steps to notify you, such as by posting the updated Terms on our website, displaying a notice in the service or sending an email to the address linked to your account.

Your continued use of the service after the updated Terms take effect means you accept the updated Terms.

If you do not agree to the updated Terms, you should stop using the service and cancel your subscription.

26. Force majeure

We are not responsible for any delay, interruption, failure or inability to provide the service caused by events beyond our reasonable control.

This may include internet outages, platform outages, app store issues, cyber incidents, equipment failures, power failures, natural disasters, industrial action, government action, legal restrictions, illness, emergencies, rights issues, supplier failures or other events beyond our reasonable control.

27. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written permission.

We may assign, transfer or novate our rights and obligations under these Terms to a related entity, purchaser, successor, platform provider or other third party as part of a restructure, sale, transfer or change to our business.

28. Severability

If any part of these Terms is found to be invalid, unlawful or unenforceable, that part will be read down to the extent necessary or severed, and the remaining parts will continue in full force and effect.

29. No waiver

If we do not enforce a right under these Terms, that does not mean we have waived that right.

Any waiver must be in writing.

30. Governing law

These Terms are governed by the laws of New South Wales, Australia.

You submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts entitled to hear appeals from those courts.

31. Contact us

If you have questions about these Terms, your account or the service, please contact us at:

Kyle Sandilands Live
Email: info@kslive.com.au
Address: 2 McManus Street McMahons Point NSW 2060